How Do You Gain Client's Trust As A New Writer?

Discussion in 'Writing Digital Content' started by Joshmoy, Jul 1, 2017.

  1. Joshmoy

    Joshmoy New Member

    There are many challenges in writing digital content online, but one major challenge is gaining the trust of clients as a new writer.

    How do you get the clients to trust you with their jobs. How do you convince them not to go for the other users with 4 or 5 stars rating?
  2. Dan_Success

    Dan_Success New Member

    One of the ways to which I gained clients' trust as a newbie writer was being sincere with them each time I submit proposals;

    I let them know am just starting out with no portfolio but was ready to write a simple article or take a test from them if they needed to be extra sure that I was competent enough to handle their writing jobs and this worked all most all the time that I used it.

    A lot of clients out there are ready to give new writers a chance but you get to blow off your chances with them when you pose to have so much experience even as a new writer. Do let them know that though you a still a newbie, you are flexible, quick to pick up new skills and eager to learn from others.
    cmarkcsco and jeffzod7 like this.
  3. julmwambs

    julmwambs New Member

    As a new writer you should often keep in touch with your client at most times and keeping your commitments. You should also communicate openly and clearly to them and confirming to their work style. This builds more trust among you.
    jeffzod7 likes this.
  4. bizbit1

    bizbit1 New Member

    In case you are a new writer but confident in your ability to deliver high-quality work to your clients but you need to prove yourself before you get that job. There are a few things you can do to get the attention of your potential clients which includes but not limited to the following.
    • You can offer to do a few guest blogging for free in exchange for a review from potential clients and possibly future jobs from the client.
    • You can present some past examples of work that you have done previously to the client for him to rate your work and if satisfied with your work might hire you.
    • In case you are working on a freelance site such as Freelance, Fiverr etc. You can ask your clients for a review even if it means giving a discount in exchange to increase your chances of getting more work in future.
    jeffzod7 likes this.
  5. Iusa183

    Iusa183 New Member

    As a new writer, I believe that we can gain trust by being confident in expressing your opinions. An honest and sincere opinions will give opportunity to gain Client's trust.
    jeffzod7 likes this.
  6. lmgtfy

    lmgtfy New Member

    There are two components to trust, trusting someone's intentions and trusting their abilities. Trust requires both of them. People are generally willing to give you the benefit of the doubt with regard to your intentions; people are very skeptical when it comes to an unproven person's abilities. It makes sense to focus on demonstrating your capabilities.

    There are basically two paths, and they aren't mutually exclusive. You can build up a portfolio by writing for free (for your own blog, for a club's newsletter, sending letters to the editor of a periodical you read) or by writing for cheap (on freelancing sites). I'd encourage everyone to explore the first option. Clients who are interested in hiring for rock-bottom prices are often willing to give new people a shot, but they're often difficult clients.

    Edit: I'd like to elaborate more on my last point. Something that new freelancers often don't understand is that a client's respect for your work is directly proportional to your rate. You will never meet such an entitled client as one who is getting work for free. They will invariably forget that you are doing this out of generosity, and come to believe that if it's free it must be easy. A client who is paying you $100/hr (and getting good results from it!) will treat you with deference as an expert.
    Last edited: Jul 23, 2017
    jeffzod7 and (deleted member) like this.
  7. Reese K

    Reese K New Member

    People do not like risk, especially when it comes to where we spend our money. We want to be confident that the product or service that we receive exceeds or at least equals the value of the money we spend. Therefore, to gain a client's trust, you must reduce the amount of risk they are taking by hiring you. First, you must convince the client that you are going to do the service you are claiming you will do. Second, you must convince the client that your work is high quality.

    If you do not have any previous work, you have to do one of two things. First, you can work for free to build a portfolio. Writing for a local organization or even a personal blog would suffice. Your portfolio would include any works of writing you believe to be high quality and relevant to the type of work you would like to do. You could either use a third party service, a freelancing website or a self-hosted website.

    Another option is to show the client your worth immediately, by offering a sample. I landed my first ever writing job by writing a few paragraphs for a customer's prompt. The client chose my proposal versus the 20-30 other freelancer's, despite not having any experience because they liked my style. After that job, I was able to add the work I did to my proposal, and the client gave me a positive review.

    Whenever you bid for your first job, make sure you are honest. Let the client know that you are trying to build a portfolio and you'd love to work on their project. Of course, you will expect lower pay in the beginning, but you are building a foundation for the future.

    I hope this helps. Best of luck!
    jeffzod7 likes this.
  8. jeffzod7

    jeffzod7 New Member

    You gain a client 's trust by being honest and sincere in all your dealings with the customer.If you can not meet the deadlines set by the customer, it is best to inform the customer beforehand.This habit will save a lot of time for the client and also it will help to avoid inconveniences.A client also respects someone who delivers high-quality work on time.Getting positive reviews from other people also contributes to build trust and increase the confidence of a potential client.
  9. jodymal

    jodymal Member

    I think you can deliver trust in your services by having your own business blog and writing a few well written articles showing your interest in writing. I had once hired a part-time blogger for my business site, but then I spent a lot of time re-writing errors, pictures and doing simple SEO.
    Don't over sell yourself! If you can write clear and consistent content, that is on time, without mistakes, that is what people who are willling to pay to for your services are looking for.
    Doctorstew likes this.
  10. Doctorstew

    Doctorstew New Member

    The second and third points: absolutely, but one thing I will not do is work for free. The few posts that are necessary for approval here are one thing, but writing a blog entry or an article? absolutely not: apart from anything else the client must know that your work has value. if we don't value our work, why should anyone else?
  11. Mah2938

    Mah2938 New Member

    I highly agree with this post. The points mentioned are highly detailed and are true to the core.
  12. Sandra Harriette

    Sandra Harriette New Member

    I support a lot about this statement. A decent amount of honesty helps, within reason.

    There's a saying: If you don't want to argue a point, don't bring it up.

    Just because you're not being paid doesn't mean that you can still write and have some samples on hand. A blog is great for this because it serves several purposes as you specify. You are in control of it and the clients and jobs you want will be there for the taking.
  13. Jack Chu

    Jack Chu New Member

    As a new writer you need to follow instructions to the latter, deliver quality work and on time to gain client's trust. Quality work means that, the written content should be well punctuated with proper grammar. To attain this make sure as a writer you proof read your work before submission.
  14. vinlord

    vinlord New Member

    In order to gain client's trust as new writer the first thing you do is to introduce yourself and be honest in all aspects..Indicate your backgrounds so that he will have an ideas who really you are. And as a writer you must be true and consistent with your words.No pretentions, just the truth. For example you promised him that you can finish your project in one week, you have to stand and really do it..In this case your credibility will go up
  15. Ghitorni

    Ghitorni New Member

    If you blog regularly, you have umpteen examples especially if you write on different topics. Your prospective client can always read them and ask questions about modeling them as per their needs. If you can remodel those articles and they meet the needs, the client can get the assurance that yes, you can write well.

    Working for free is not my cup of tea. I feel that it lacks sense of responsibility as you never know when the client drops the topic and then you are nowhere.
  16. resty1372

    resty1372 New Member

    Just be honest and tell the truth, your clients will trust you. Always be honest especially when no one is looking. Respect your client, treat your clients with the same respect you would show the President of your country.
  17. Vincent Glover

    Vincent Glover New Member

    Having confidence in your ability to write good articles. Of course, that comes from consistently developing your craft and taking time out to study those that are at the plateau that your striving to achieve.
  18. marketstreetforum

    marketstreetforum New Member

    I think just be confident in what you are offering. Do not market yourself for less than what you believe your work is worth. You can create a few samples of your work to show them.

    When I pick a freelancer, I vet them based on knowledge and rarely do I use pricing as the determining factor.
    Offer then quality work, stand behind your service and always go the extra mile for a client. They will come back.
  19. Hatim

    Hatim New Member

    There are many ways in which you can earn the trust of a client.

    1.) Knowing and respecting your worth is the first and foremost thing you need. I know this is more of an intangible idea, and you cannot take any practical steps to do this, but this still stands out as the most important of all. When you know that your work's brilliant and you can increase your client's income by it, you exuberate a different kind of rare confidence. This is what sets apart many freelancers who quickly rise in ranks and work with big companies to freelancers who keep working more for less money and are always scared and hesitant about raising their prices. I've personally seen many freelancers get work with medium-range companies even when starting out without any experience and previous results to show for.

    2.) Having great samples is also really important to win a client's trust. If you are a new writer, you don't have any client ratings and testimonials, so you need to have superb samples that show your talents clearly. Many clients will often overlook more experienced writers if a newbie has got the exact type of samples that they require regularly for their company. As a new writer, you'd also be charging less initially, so a budget writer with great skills is not an opportunity many clients would pass.

    3.) Try working for free. Now I know this may not be something that everyone is willing to do, but if you provide the clients with value upfront, there is a much greater chance that they'll be impressed by your work and make you a regular in their projects. For example, if you're an SEO copywriter, you can offer free SEO content audit to your clients before they agree to give you the work to write the new content on their website. The great advantage that lies hidden here from most freelancers' sight is that you can offer a service wherein you present the company's content flaws and problems. After this, it becomes much easier to get hired to solve those problems. If your potential clients don't see any problem with their content, make them see new problems and solve them. Your clients would love you for this.

    4.) Make sure that your website is simple, beautiful, and presents your work in a way that is better than your competition. Many new writers are hired just on the basis of how their website looks. Clients look at a new website like an impatient drunkard. If they cannot see in an instant what your service is about and how it can help them, they'd instantly click on to the next website (your competition). You need to design your website in such a way that it hits right at the heart of your client's problems.
  20. Uniqou*!+

    Uniqou*!+ New Member

    You just simply respect their time, conform to their work style, keep your commitments, listen for their pain points and relieve them. Established a level ground because sometimes people can articulate the problems they want to solve... So you better to communicate them clearly and openly and it's true: We all have a different attention spans and information requirements. The most important thing is.. we must have a conference report to maintain the central repository of messages and associated files.
  21. enormedaniel14

    enormedaniel14 New Member

    First things first, connect with your client on a human level. There are so many meanings to the word connect these days. And among all those, we often overlook the importance of giving a face to our voice. Let them know you are more than a website or a blog. Show them your human face. Speak about your self, your moments of glory and the falls you took getting there. A client's ability to trust you is dependent upon showing the Client that your behavior is consistent and persistent over time. When a client can predict your behavior, that client is more likely to trust you. Value the relationship, You must also believe that you honestly have something of value to offer to the relationship. Go an extra mile, If you can afford to spend some extra time you won’t bill for to help a client out or to dig deeper into an issue, go for it! Going above and beyond to help your client will not only deepen their trust and loyalty but will make them want to refer you to their friends and colleagues.
  22. herll

    herll New Member

    Be human and importantly be all about their needs. For anyone to trust they have to feel that you really care.
  23. dina83

    dina83 New Member

    One of the challenges you have for every good writer, is that when you are new it is difficult to get clients, certainly without customers you have no earnings no matter how good you write, so it is best to look for a certain strategy that helps you acquire confidence of the client, especially in this time where the confidence in what is written has fallen completely, each time fewer people believe what is said, it is for this reason, that very few read new information, you may think it is a waste of time, this is why if you want to have confidence it is important that everything you write is true, you can check this helps attract new customers, the best thing is that you can keep these customers.

    Another strategy to gain the trust of the clients, is to use material of support that shows what it says is the truth, for this moment it is very interesting to enter a video, where you can listen and see people of real life, supporting what we explain In our writing, this really gives a lot of authenticity to what is being said.

    It may be that on your page you can include the option of contacting the writer, this is also a good strategy to make people notice that it is real, you can also place photos, both of you, and of the subject that is being treated. this helps for the clients to feel in confidence to want to be their follower.

    It is very important that the content is of quality, that can solve a need that has the possible client, this is very important, especially if they subscribe to the page that we are promoting, whenever quality information comes out that is of interest to them. the readers, will help a lot who want to be our clients.
  24. rehankhokhar

    rehankhokhar New Member

    Be polite and sincere in your communication, and show them that you're willing to work honestly
  25. Beally

    Beally New Member

    When someone seeks a good writer for their project they'll want someone who has some experience creating quality content. A five or four star rating is good enough for such clients.

    For a new writer to gain the trust of prospective clients you will need you to prove that you can write as well as these other writers. Writing an effective cover letter that gets a positive response is the first thing you need to learn. Be persuasive and confident. All you need is this: the client should ask for a writing sample.

    Once you've got over the first hurdle, submit your best writing sample. The client will use this to determine how good a writer you are. When you pass this second test, they'll offer you something. This will be for more evaluation. Focus on creating great content no matter how long it takes you to get it right but remember to follow all the client's instructions.

    If you pass that second test, you would already have started gaining your client's trust.
  26. darlenewilliams12

    darlenewilliams12 New Member

    Be mature and communicative. Also, make sure to be confident in your work. Confidence is a big factor for clients.
  27. chanilove

    chanilove New Member

    As others have suggested here, you need to build a demonstration of your skills. Offer to do a few pieces at a discounted rate for clients to build your own portfolio up. Then, create something with a nice balance of professionalism and personality.

    Professionalism is naturally the most vital. Having good grammar, word usage, sentence structure, and just a deep understanding of the English language in general is the most important thing for any writer. Make sure you're showcasing that, especially in those first pieces, because no one will hire you if you're lacking professionalism.

    Personality is what will make them choose you over the hundreds of others. Throw a little quirk and flair into it (while maintaining and overall professional tone) and voila! Even the most technical of writing pieces doesn't need to be entirely flavorless. If you can find a way to jazz things up while remaining professional, you're limitless!

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